Exchange & Warranty

Exchange

Have a change of heart? Leather & Co offers a 14 day exchange policy. Simply contact our team at sales@leatherandco.com.au within 14 days of delivery to arrange an exchange or store credit. You will receive a Return Authorisation number which will need to be included with your returned item.

Please ensure returned items are in their original, new condition with proof of purchase. Leather & Co cannot take responsibility for any lost parcels or issues that may arise in transit. We recommend registered, tracked post for all returns. Please note shipping costs for exchanges are the responsibility of the customer and are non-refundable. If your item is faulty or incorrect please get in touch with us.

Warranty

All Leather & Co products are covered under the terms of the manufacturer’s warranty.  Tuscany Leather offers a 24 month warranty. Warranty does not cover items damaged by negligence or accidents, normal wear and tear or colour transfer.

If an issue or fault arises with your product, please contact the team at Leather & Co so we can fix it for you as soon as possible