Have a change of heart? Leather & Co offers a 14 day exchange policy. Simply contact our team at firstname.lastname@example.org within 14 days of delivery to arrange an exchange or store credit. You will receive a Return Authorisation number which will need to be included with your returned item.
Please ensure returned items are in their original, new condition with proof of purchase. Leather & Co cannot take responsibility for any lost parcels or issues that may arise in transit. We recommend registered, tracked post for all returns. Please note shipping costs for exchanges are the responsibility of the customer and are non-refundable. If your item is faulty or incorrect please get in touch with us.
All Leather & Co products are covered under the terms of the manufacturer’s warranty. Tuscany Leather offers a 24 month warranty. Warranty does not cover items damaged by negligence or accidents, normal wear and tear or colour transfer.
If an issue or fault arises with your product, please contact the team at Leather & Co so we can fix it for you as soon as possible
Leather & Co offer FREE world wide shipping.
Once your order is placed you will receive an order confirmation email – this will include your purchase, billing and shipping summary.
If a selected item is out of stock from our manufacturer, you will be advised as soon as possible with an ETA.
Orders are shipped within 2 business days from the date of your order and will typically arrive to your destination within 5-12 business days. A shipping confirmation email will be sent to you with a Tracking Number.
Delivery times can vary depending on stock availability, individual courier/postal services, delivery location and factors outside of our control.
Any import taxes, customs duties, and/or fees imposed by the destination country are the buyer’s responsibility. If unsure, please check with your local port authority for details.
Please inspect your item upon arrival to ensure it arrives in pristine condition and advise us ASAP if there are any issues or damages.
If you have not received your order within 12 business days, please email as at email@example.com